Conversion rate optimization: process, measures and examples

Aktualisiert am 8. March 2024 von Michael Horn

Conversion rate optimization is an important part of any online marketing strategy. The aim is to increase the number of visitors to your website who perform a desired action. In this article, we explain what conversion rate optimization is, how to carry it out and what measures you can take to increase your conversion rate.

What is conversion rate optimization?

Conversion rate optimization (CRO) refers to the process of improving the conversion rate on your website. The conversion rate indicates how many visitors to your website perform a specific action, such as making a purchase or signing up for a newsletter. Conversion rate optimization aims to increase this rate by removing obstacles that prevent visitors from carrying out a desired action.

The CRO process

The CRO process consists of the following steps:

1. target setting

Before you start with conversion rate optimization, you should define clear goals that you want to achieve. This includes, for example, increasing sales figures or increasing the number of subscriptions to your newsletter.

2. analysis

To increase the conversion rate, you need to understand where the obstacles are for visitors on your website. To do this, you should carry out a detailed analysis to identify weak points and optimization potential. For example, you can use web analysis tools, heat maps or user tests.

3. measures

Based on the analysis, you should take appropriate measures to increase the conversion rate. This includes, for example, optimizing the purchasing process, improving usability or creating target group-specific landing pages.

4. testing

To check whether your measures actually lead to a higher conversion rate, you should carry out A/B tests. This involves comparing two variants of a website or a specific element in order to measure the effect of the changes.

5. evaluation

After carrying out the tests, you should evaluate the results and draw conclusions from them. For example, you can use the data from web analytics to measure the success of your measures.

Measures to increase the conversion rate

There are a variety of measures you can take to increase your conversion rate. Here are some examples:

1. optimization of the purchasing process

The purchasing process should be quick and easy. You should ensure that the customer receives all relevant information at a glance and that the checkout process is as simple as possible.

2. improvement of usability

The usability of your website plays an important role in the conversion rate. You should make sure that the navigation on your website is intuitive and that visitors can quickly find what they are looking for.

3. creation of landing pages

Landing pages are pages that are specifically geared towards a target group or a particular offer and are used to persuade visitors to take a desired action. You should create landing pages that are tailored to the needs and interests of your target group.

4. use of social proof

Social proof refers to the fact that people are often guided by the behavior of others. You can use this effect by presenting customer reviews or awards on your website, for example.

5. use of call-to-actions

Call-to-actions are requests to the visitor to carry out a specific action, for example a purchase or registration. You should strategically place call-to-actions on your website and emphasize them visually to increase the conversion rate.

Conclusion

Conversion rate optimization is an important part of any online marketing strategy. Through targeted analysis and optimization of your website, you can significantly increase the number of visitors who perform a desired action. Use the above measures to increase your conversion rate and achieve your online marketing goals.

Aktualisiert am 8. March 2024 von Michael Horn

Table of contents

Scroll to Top
Hast du weitere Fragen?